The Most Important Skill of the Decade: Jeromy Wilson on Prototyping Techniques

"How do you know you're coding the right stuff?" That's the central question in Jeromy Wilson's recent blog post called "The Most Important Skill of the Decade". He believes that for a technology company to be successful they need...
Leon
May 7th, 2015

Professional Development at Balsamiq

This post is part of a series about our VERY FEW company policies. Read this intro post for some context. We have become hesitant about sharing our company policies because they are, and they should be, forever in evolution....
Francesca
May 4th, 2015

[Release] Balsamiq Mockups 3.1! Alternates, new Google Drive Plugin, Background Music, and much more!

Hello friends of Balsamiq! It's only been three weeks since the last release, but A LOT has happened since. In fact, this is such a big update that we're calling it 3.1! Don't worry, this is a free update...
Peldi
April 29th, 2015

How We Got Here: The Road to Balsamiq Mockups 3

The release of Balsamiq Mockups 3 was the biggest release in our history since the original product launch in 2008. For this release we took a leap of faith and went nearly an entire year without releasing any real...
Leon
April 17th, 2015

[Release] More Little Improvements!

Hello friends! The dust is definitely settling after the big 3.0 release. Bug reports are slowing down, and people are generally happy with v.3. Today's release squashes the following issues: We fixed an issue (introduced in 3.0.7, sorry) when...
Peldi
April 9th, 2015
Anatomy of a perfect reply

Tips for Customer Support

As you can read in the blog post about The Balsamiq Mantras, Customer Support is something really important to us. During the 2014 Balsamiq Retreat, Peldi asked Ben to teach his techniques for excellent customer support with the rest of the team. Here's...
Francesca
April 9th, 2015

[Release] More bug fixes and optimizations!

Another week, another release! As expected after the major update that was v.3, we're in the "let the dust settle" period, fixing bugs here and there as they come up. Here's what's in today's update: MAJOR optimization when editing...
Peldi
April 3rd, 2015

Why we switched to Font Awesome for Balsamiq Mockups 3

It was with mixed feelings that we switched to the Font Awesome icon set with Balsamiq Mockups 3. Our original icons were hand-drawn by Peldi's wife Mariah so they had special meaning to us. But creating new ones and...
Leon
March 31st, 2015

[Release] Second batch of Balsamiq Mockups 3 bug fixes

Hello again friends! We're back with another round of bug fixes. Here's what's new in today's release: We did a major cleanup of the "Save" and "Save As" code. It's now much cleaner and finally reliable. We also show...
Peldi
March 27th, 2015

[Release] First batch of Balsamiq Mockups 3 bug fixes

Hello friends of Balsamiq! We are happy to report that our big Balsamiq Mockups 3 release from two weeks ago has generally been very well received. As is to be expected with all major updates, some bugs have surfaced....
Peldi
March 24th, 2015

[BIG Release] Balsamiq Mockups 3!

Hello friends of Balsamiq! 🙂 Today is a big day for us: after almost a year of heads-down work, we are releasing the biggest update in our little company's history: Balsamiq Mockups 3. Today we are shipping v.3 on...
Peldi
March 10th, 2015

Mockups To Go, Ready To Use: Captcha, Password Strength, Calendar

One of the most popular things about our little tool is how quickly you can create meaningful wireframes with it. But there are ways to go even faster with Mockups. Symbols, for example. Symbols let you create reusable common elements...
Francesca
February 10th, 2015

[Release] Balsamiq Mockups 3 Public Beta!

Hello? Is anyone still reading this? After being quiet for 10 months, we can understand if you thought we had sent our developers on a long vacation somewhere... 😉 Well, we didn't. In fact, we have been working really...
Peldi
February 2nd, 2015

Improve your myBalsamiq Prototypes with UsersThink

The following is a guest blog post by John Turner of UsersThink. Enjoy! Being able to iterate quickly is important for any project, and that's one (of many) reason why Balsamiq is so awesome. It makes it easy to...
Leon
January 28th, 2015

John Bethke on Process Before Product

Our latest Champion, John Bethke of Bethke Consulting, LLC, contacted us to tell us about how he uses Balsamiq Mockups in his work. What I like about his story is that it's a reminder that software is frequently only...
Leon
January 23rd, 2015

Looking back at 2014

Hello again friends of Balsamiq! Peldi here with our traditional "state of the union" end-of-year report. You can find previous editions here: 2008, 2009 and 2013. As usual, this is going to be a very long post. Summary We're...
Peldi
January 21st, 2015

Balsamiq, the Secret Sauce

It's not hard to guess that our company has always had a strong affinity with food. Especially good, earthy, artisanal, unpretentious food. We even added a menu item in our software's Help menu about it! Clicking on it will...
Francesca
January 14th, 2015

The first wireframes are "version 3"

Over time, I have learned to consider the first wireframes of any new idea to be "version 3", meaning that, because of how our brain works, we usually tend to put way too many details in them. So, once...
Peldi
December 29th, 2014

Even Santa uses Balsamiq?

As you know, our little company is spread out around the world. We have a Hipchat room we use to share day-to-day stories, which helps us bond. Today Stefano told us a story from his weekend which we'd like...
Francesca
December 23rd, 2014

Santa visited Balsamiq today!

As Santa gets ready for his annual trip around the world, he came by for a visit to our different locations this morning. We all were ready for him, bouncing off the walls and with big smiles on our faces. We...
Francesca
December 18th, 2014

Francesca Fabbri joins Balsamiq!

Hello friends of Balsamiq! I'm Francesca, the seventeenth member of the Balsamiq family. What can we expect from you? My primary role at Balsamiq is to be the Community Manager; you can meet me on all the major Social Networks and...
Francesca
December 15th, 2014

John McGarvey on Why Writers Should Wireframe Too

A recurring discussion point in the user experience community is the push for designers and developers to work together more in order to bring about the best experiences. John McGarvey introduces a new variable into the UX equation by...
Leon
November 19th, 2014

FHI360: Mockups Making a Difference in HIV Prevention

FHI360 is a non-profit organization based in Durham, North Carolina with projects around the world. Deen Gu from their Vietnam office contacted me to tell me how they're using Balsamiq Mockups to design electronic medical records (EMR) software for...
Leon
October 28th, 2014

2014 Retreat: Learning From and About

Ride pride Friends, I can't believe it's October. Before summer becomes a distant memory, I want to tell some stories from this year's Retreat. If you've been following our company, you'll recall that our little team has grown a...
Val
October 20th, 2014

Using Balsamiq Wireframes with Pattern Libraries and Frameworks

Design Systems, Pattern Libraries, and Frameworks simplify development and relieve pressure on developers to style user interface components. While wireframes (low fidelity, non-interactive) may seem like an odd pairing with design systems (high fidelity, backed by working code), they...
Leon
August 6th, 2014

Mike Kulakov Shares His Mockups Tips and Tricks

A while ago I came across an article from our latest Champion, Mike Kulakov, called "Balsamiq 101: Wireframe quickly & effectively" and, to be honest, I was a little envious. One of my jobs here is to write documentation...
Leon
August 5th, 2014

Creating Project Templates and Examples for Polished UX and Bootstrap Projects

We created a tutorial to give you some ideas for how to create project templates that contain elements you commonly use in your projects. Along with this tutorial, we created two example templates. The UX Template is designed for...
Mike
July 30th, 2014

Transformative Living @ Balsamiq

I believe it all started in San Francisco. In 2013, our yearly retreat took place in a big house on the pan handle and one of the many highlights was a hatha yoga flow session at the Yoga Tree...
Luis
July 18th, 2014

Happy to Learn Something New!

We encourage each other to be lifelong learners at Balsamiq, and I decided to take a class. Opportunities for online education are abundant, but don't overlook the benefits of an in-person course. Check out your local universities' continuing education. I enrolled in...
Val
July 11th, 2014

Fred Schebesta on the Risks and Rewards of Innovation

The theme of my interview with our latest Champion, Fred Schebesta, was innovation. Bold and innovative products have been the keys to success for his creative team, which is constantly challenging itself to come up with novel ideas. But...
Leon
June 26th, 2014

Wireframing Tips for Getting Unstuck

Writers refer to it as "writer's block." Unfortunately, it doesn't happen only to writers. As with all creative processes, wireframing can be especially challenging at times, often because we seem to get in our own way. The result in...
Leon
June 18th, 2014

Nick Pettit on Learning for Life

Nick Pettit loves learning. Learning as a way to survive in an ever-changing business landscape; Learning as means of breaking into a new field; Learning as a tool for personal improvement. He recently wrote in an inspiring blog post...
Leon
June 4th, 2014

Sean Rosensteel on the Journey from v1 to v2

Our latest champion is Sean Rosensteel. He is the co-founder of Bravo, a web-based tool for recording customer videos for marketing campaigns. Sean reached out to us via email, writing, "Wondering if Balsamiq would like to do a story...
Leon
March 25th, 2014

[Release] A small bug-fix release

Hello friends! Last week's release was a big one, and very well received. As it often happens with big updates, a couple of little issues snuck in. Today's little release addresses those, as well as a few other bugs....
Peldi
March 18th, 2014

Release: Text Links, new iOS controls, and so much more!

Hello friends of Balsamiq! It's been a couple of months since our last release, but I think you'll be happy with what we have in store for you today! 🙂 Links in text actually work! This is a hugely...
Peldi
March 13th, 2014

Admin Engineers

About a year and a half ago, we started experimenting with a company structured around project-based work. I remember Peldi asking me what I thought we should name the project for the more operational things he, Anna, Joy, and...
Natalie
March 6th, 2014

Dan Olsen on Becoming a Lean Product Ninja

Dan Olsen has traveled the country teaching people how to become "Product Ninjas" by introducing Lean product development processes into their organizations. He also consults with startups on how to create better products and processes. I was fortunate enough...
Leon
February 25th, 2014

Behind the Scenes of Our Documentation Process

We are always committed to improving our support website experience. Read this blog post for the most recent changes to the Documentation site. We recently wrote about some of the changes we made to our support site in the...
Leon
February 10th, 2014

Improving the Experience of Our Support Website

We are always committed to improving our support website experience. Read this blog post for the most recent changes to the Documentation site. At Balsamiq we've always prided ourselves on our customer service. We have real live humans who...
Leon
January 21st, 2014

Jon Matthews on Using Wireframes to Clarify Your Ideas

Our latest Champion, Jon Matthews, recently tweeted about how well Balsamiq works for drawing decision trees, like the one below. He has used it for a long time to help him design his products as well. He told me,...
Leon
January 9th, 2014

Looking back at 2013

Hello friends of Balsamiq! As 2013 comes to an end, it's time to revive an old tradition (2008, 2009) and look back at all that we have achieved this year. TL;DR: We continue to truck along nicely, growing organically....
Peldi
December 30th, 2013

Release: new Image inspector, huge leap forward in Mockups for Google Drive, and more!

Hello friends of Balsamiq! It's time for another release! This one is an exciting one. Let's see what's new. New Image Inspector Pulldown The image inspector pulldown had been in need of some love for a long time. It...
Peldi
December 13th, 2013

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