User Experience

More About Doing Remote Unmoderated Usability Testing

If you read my entry about the quick test of the software update flow that we did last week, I thought it might also be of interest to review...
Mike
March 10th, 2010

Install and Update Usability

One of the nice things about working in a small, flat organization is that you have to do support. With no levels of hierarchy and everyone monitoring support, communication...
Mike
March 4th, 2010

UX Design in the Open

Today marks a new chapter in the ongoing evolution of Balsamiq. In the spirit of openness and transparency that you've come to know from the crew at Balsamiq, Michae...
Mike
March 2nd, 2010
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