User Experience

Creating Polished Wireframes

You land on one of those "12 examples of beautiful interface design" articles and admire the screens of polished wireframes. In some photos you see monitors shot at an...
June 15th, 2015

The first wireframes are "version 3"

Over time, I have learned to consider the first wireframes of any new idea to be "version 3", meaning that, because of how our brain works, we usually tend...
December 29th, 2014

Improving the Experience of Our Support Website

We are always committed to improving our support website experience. Read this blog post for the most recent changes to the Documentation site. At Balsamiq we've always prided ourselves...
January 21st, 2014
Dilbert - Ease of Use

The User Experience Gap

Here at Balsamiq, we hear a lot of stories about people using our application to build great user experiences. We are so proud to be a part of the...
September 17th, 2013
UX Guerilla

Tales from a UX Guerrilla

I have a confession to make. For the first few years of my UX Design career I was afraid to call myself a designer. I rejected the designer moniker...
June 3rd, 2013
UX Apprentice

Meet UX Apprentice

Hello friends of Balsamiq, we have a very exciting new resource to announce today! Balsamiq Mockups has helped democratize interface design in the communities who use it. A broad...
March 12th, 2013
User Stories

Using Mockups in your Agile User Stories

Hello, blog readers! This is my first blog post for Balsamiq. Anyone who's worked with me knows that I have been a user and fan of Balsamiq Mockups since...
February 6th, 2013

Get Support via Screencast

We're trying something new with support. We want to make it easier for you to show us any problems you're experiencing via Screencast, because sometimes it's better to show...
April 5th, 2011

Workiamo: Heads down in UX at Balsamiq

It's been a little quiet on this blog. I'm sorry about that. The time between my last post about getting relaunched and now has been rather busy. Mostly,...
February 11th, 2011


This week we quietly relaunched, overhauling and re-tuning the site to align with our new priorities as a growing company. On the surface it may not seem like...
October 15th, 2010

More About Doing Remote Unmoderated Usability Testing

If you read my entry about the quick test of the software update flow that we did last week, I thought it might also be of interest to review...
March 10th, 2010

Install and Update Usability

One of the nice things about working in a small, flat organization is that you have to do support. With no levels of hierarchy and everyone monitoring support, communication...
March 4th, 2010

UX Design in the Open

Today marks a new chapter in the ongoing evolution of Balsamiq. In the spirit of openness and transparency that you've come to know from the crew at Balsamiq, Michae...
March 2nd, 2010
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