Company

Professional Development at Balsamiq

This post is part of a series about our VERY FEW company policies. Read this intro post for some context. We have become hesitant about sharing our company policies...
Francesca
May 4th, 2015
Anatomy of a perfect reply

Tips for Customer Support

As you can read in the blog post about The Balsamiq Mantras, Customer Support is something really important to us. During the 2014 Balsamiq Retreat, Peldi asked Ben to teach his techniques for...
Francesca
April 9th, 2015

Looking back at 2014

Hello again friends of Balsamiq! Peldi here with our traditional "state of the union" end-of-year report. You can find previous editions here: 2008, 2009 and 2013. As usual, this...
Peldi
January 21st, 2015

Balsamiq, the Secret Sauce

It's not hard to guess that our company has always had a strong affinity with food. Especially good, earthy, artisanal, unpretentious food. We even added a menu item in...
Francesca
January 14th, 2015

Even Santa uses Balsamiq?

As you know, our little company is spread out around the world. We have a Hipchat room we use to share day-to-day stories, which helps us bond. Today Stefano...
Francesca
December 23rd, 2014

Santa visited Balsamiq today!

As Santa gets ready for his annual trip around the world, he came by for a visit to our different locations this morning. We all were ready for him, bouncing off...
Francesca
December 18th, 2014

Francesca Fabbri joins Balsamiq!

Hello friends of Balsamiq! I'm Francesca, the seventeenth member of the Balsamiq family. What can we expect from you? My primary role at Balsamiq is to be the Community...
Francesca
December 15th, 2014

2014 Retreat: Learning From and About

Ride pride Friends, I can't believe it's October. Before summer becomes a distant memory, I want to tell some stories from this year's Retreat. If you've been following our...
Val
October 20th, 2014

Transformative Living @ Balsamiq

I believe it all started in San Francisco. In 2013, our yearly retreat took place in a big house on the pan handle and one of the many highlights...
Luis
July 18th, 2014

Happy to Learn Something New!

We encourage each other to be lifelong learners at Balsamiq, and I decided to take a class. Opportunities for online education are abundant, but don't overlook the benefits of an in-person...
Val
July 11th, 2014

Admin Engineers

About a year and a half ago, we started experimenting with a company structured around project-based work. I remember Peldi asking me what I thought we should name the...
Natalie
March 6th, 2014

Behind the Scenes of Our Documentation Process

We are always committed to improving our support website experience. Read this blog post for the most recent changes to the Documentation site. We recently wrote about some of...
Leon
February 10th, 2014

Looking back at 2013

Hello friends of Balsamiq! As 2013 comes to an end, it's time to revive an old tradition (2008, 2009) and look back at all that we have achieved this...
Peldi
December 30th, 2013

Sketching the 2013 Retreat

Our home for the week Hi all! Ben here again. As Val already posted, last summer we had our annual company retreat. This was my first opportunity to attend,...
ben
November 4th, 2013

Ben on the Balsamiq Customer Experience

Supporting customers is such a huge part of what we do as company. Everyone contributes to customer support in one way or another, and our awesome team keep working...
Mike
October 14th, 2013

An office with a View

It's been a wild 3 years since my last blog post about our office in Bologna. Since then, we've grown to 16 friendly faces, a whopping 8 in Bologna...
Val
October 3rd, 2013

Sketchnotes from Mobile UX Summit 2013

Hi, all. Ben here again with more sketchnotes! (Here is a link to the first set of sketchnotes I posted.) Last week, I had the opportunity to participate in...
ben
September 24th, 2013

Happy 5th Birthday, dear Balsamiq!

With the SuperMoon shining upon us, the friends who make up Balsamiq met in San Francisco to celebrate our company's 5th birthday. Our team is scattered around Europe and...
Peldi
July 17th, 2013

Sketchnotes from GetSatisfaction Conference

Hi, I'm Ben. This is my first blog post for Balsamiq, so I thought I would do a brief introduction. I am a long-time user and fanboy of Balsamiq,...
ben
July 11th, 2013

Salvatore Cammarata joins Balsamiq!

Hello friends of Balsamiq! Our little team is growing again! This time I'd like you to join me in welcoming my good friend and old college buddy Salvatore 'Sax'...
Peldi
June 16th, 2013

Andrea Serra joins Balsamiq!

Hello friends of Balsamiq! It is my great pleasure to introduce to you Andrea Serra, the latest member of the Balsamiq family. Andrea is a client-side developer who will...
Peldi
May 9th, 2013
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