Tips for Creating Great Screencast Recordings

As a UX team, we're always trying to improve the work we do to support our customers. Video has become a big part of that. Video is a resource...
Mike
December 21st, 2015

Docs.balsamiq.com: Our New Static Documentation Site, Powered by Hugo

Last month we released a brand new web site for our documentation - docs.balsamiq.com. We also updated our support site with a new design and layout. This post describes...
Leon
November 19th, 2015

Welcome Brendan, Virgin and Stefano!

Hello friends of Balsamiq! It is my great pleasure to introduce to you three new members of the Balsamiq family today. Brendan Saricks Brendan is the guy in your...
Peldi
October 12th, 2015

Company Policies: Time Off to Exercise

This post is part of a series about our VERY FEW company policies. Read this intro post for some context. Joining a new company is always overwhelming. When I...
Francesca
October 8th, 2015

Peldi's 15 Tips For Public Speaking

If you are thinking "I want to give a talk at a conference / event / workshop", I have some tips for you. Well, they aren't from me; they...
Francesca
September 11th, 2015

On Working from Home, Better

Balsamiq is a company optimized for working remotely. Of our ~20 employees, only nine live within commuting distance of our only office in Bologna, Italy, and even those employees...
Leon
September 3rd, 2015

2015 Balsamiq Retreat in the Loire Valley

Since we are a remote, distributed team (9 from Italy, 5 from California, 1 from France, 1 from Germany, 1 from Netherlands, so far - and more are coming!),...
Francesca
July 3rd, 2015

Volunteering at BOSS

As I wrote recently, some of us use part of our Professional Development Time at Balsamiq to do some volunteering. We also encourage each other to share our learning...
Francesca
May 13th, 2015

Professional Development at Balsamiq

This post is part of a series about our VERY FEW company policies. Read this intro post for some context. We have become hesitant about sharing our company policies...
Francesca
May 4th, 2015
Anatomy of a perfect reply

Tips for Customer Support

As you can read in the blog post about The Balsamiq Mantras, Customer Support is something really important to us. During the 2014 Balsamiq Retreat, Peldi asked Ben to teach his techniques for...
Francesca
April 9th, 2015

Looking back at 2014

Hello again friends of Balsamiq! Peldi here with our traditional "state of the union" end-of-year report. You can find previous editions here: 2008, 2009 and 2013. As usual, this...
Peldi
January 21st, 2015

Balsamiq, the Secret Sauce

It's not hard to guess that our company has always had a strong affinity with food. Especially good, earthy, artisanal, unpretentious food. We even added a menu item in...
Francesca
January 14th, 2015

Even Santa uses Balsamiq?

As you know, our little company is spread out around the world. We have a Hipchat room we use to share day-to-day stories, which helps us bond. Today Stefano...
Francesca
December 23rd, 2014

Santa visited Balsamiq today!

As Santa gets ready for his annual trip around the world, he came by for a visit to our different locations this morning. We all were ready for him, bouncing off...
Francesca
December 18th, 2014

Francesca Fabbri joins Balsamiq!

Hello friends of Balsamiq! I'm Francesca, the seventeenth member of the Balsamiq family. What can we expect from you? My primary role at Balsamiq is to be the Community...
Francesca
December 15th, 2014

2014 Retreat: Learning From and About

Ride pride Friends, I can't believe it's October. Before summer becomes a distant memory, I want to tell some stories from this year's Retreat. If you've been following our...
Val
October 20th, 2014

Transformative Living @ Balsamiq

I believe it all started in San Francisco. In 2013, our yearly retreat took place in a big house on the pan handle and one of the many highlights...
Luis
July 18th, 2014

Happy to Learn Something New!

We encourage each other to be lifelong learners at Balsamiq, and I decided to take a class. Opportunities for online education are abundant, but don't overlook the benefits of an in-person...
Val
July 11th, 2014

Admin Engineers

About a year and a half ago, we started experimenting with a company structured around project-based work. I remember Peldi asking me what I thought we should name the...
Natalie
March 6th, 2014

Behind the Scenes of Our Documentation Process

We recently wrote about some of the changes we made to our support site in the last year. Following up on it, this post goes into depth about the...
Leon
February 10th, 2014

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