Ben on the Balsamiq Customer Experience
Supporting customers is such a huge part of what we do as company. Everyone contributes to customer support in one way or another, and our awesome team keep working to improve that experience.
Recognizing that we don't just care about support, but live it, GetSatisfaction interviewed Ben for their Customer Experience Series of videos. Our forum powered by GetSatisfaction has been one of the primary resources we've relied on for keeping close to our community. We're huge fans.
It's a wonderful feeling knowing that our connection to the community is in such good hands.